Responsible Gaming
Gaming Should Be Entertainment
Online casino gaming is designed to be a form of entertainment, not a way to earn money or solve financial problems. While many Canadians enjoy gaming responsibly, it's important to understand the risks and maintain control of your gaming habits.
Remember: The house always has a mathematical advantage. Play only with money you can afford to lose, and never gamble to recover losses.
Age Verification
Online gaming in Canada is restricted to players who are 18 years of age or older (or the legal age of majority in your province). It is illegal for minors to participate in gambling activities.
We are committed to preventing underage gambling and verify the age of all players before allowing access to our platform.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate problem gambling:
- Chasing losses by gambling more to try to recover money you've lost
- Gambling with increasing amounts of money to get the same excitement
- Hiding your gaming activity from family, friends, or partners
- Neglecting work, school, or family responsibilities due to gaming
- Borrowing money or using credit to fund gaming
- Feeling anxious, irritable, or depressed when unable to game
- Continuing to game despite negative financial or personal consequences
- Lying about the amount of time or money spent on gaming
- Failed attempts to reduce or control gaming
- Using gaming to escape problems or relieve stress
If you experience any of these warning signs, seek help immediately.
Self-Help Tools & Player Protections
We provide several responsible gaming tools to help you maintain control:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
- Loss Limits: Restrict the amount you can lose during a specified period
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Session Limits: Set automatic session time limits before you must take a break
- Self-Exclusion: Temporarily or permanently exclude yourself from your account for a specified period
- Account Closure: Permanently close your account if you wish to stop gaming
You can access and adjust these tools in your account settings at any time. If you need assistance, our customer support team is available to help.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available:
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Provides resources and support for Canadians affected by gambling problems
International Resources
- National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 (confidential and free) - GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Counselling & Treatment
Professional counselling services specializing in problem gambling are available through provincial health services and private providers across Canada. Your family doctor can provide referrals to treatment programs in your area.
If You Need Help
Take action today. Problem gambling is a treatable condition, and seeking help is a sign of strength, not weakness.
- Contact the Responsible Gambling Council for confidential support: www.responsiblegambling.org
- Use the self-help tools available in your account to set limits and manage your gaming
- Reach out to a trusted family member, friend, or counsellor
- Call a gambling helpline in your country for immediate support
You are not alone. Help is available.
Disclaimer
Institute du Guerrier is committed to promoting responsible gaming and supporting the well-being of our players. If you have questions about your gaming or need assistance accessing support services, please contact our customer support team or visit the organizations listed above.